Login
0

  • No products in the basket.

Terms & Conditions

Terms and Conditions applicable to a buyer of Products using Discover Dolls Marketplace

These terms and conditions are the contract between you and Discover Dolls (“us”, “we”, etc). By visiting or using Our Website, you agree to be bound by them.

Under 18 years? Sorry, but we deal only with people who are legally able to enter into a binding contract. Please ask someone over 18 to buy Products on your behalf.

Please read this agreement carefully and save it. If you do not agree with it, you should leave Our Website and stop using Our Website or the Services immediately.

1.            Definitions

“Content”means the textual, visual or audio content that is encountered as part of your experience using our Website. It may include, among other things: text, images, sounds, videos and animations. It includes content Posted by you.
Discover Dolls,
Discover Dolls Marketplace		means us. It also means the membership marketplace we operate and the business of operating it.
Discover Dolls Membership Service” or “Service”  means the market place service we provide as set out on Our Website and in this contract.
“Our Website”means any website of ours, and includes all web pages controlled by us.
“Post”means display, exhibit, publish, distribute, transmit and/or disclose information, details and/or other material on Our Website, and the phrases “Posted” and “Posting” shall be interpreted accordingly;
“Product”means any item offered for sale through Our Website by a Seller. It includes both physical products and soft copy products delivered in some hard medium.
“Regulations”means The Consumer Contract (Information, Cancellation and Additional Charges) Regulations 2013.
“Seller”means a person who offers Products for sale on Our Website under the terms of the Discover Dolls Membership Service.
“User”means any person other than you who uses the Discover Dolls Membership Service or visits the website for any purpose.
“you” “yours” etc,means you, the party to this agreement.

2.            Our contract

  • Discover Dolls is a marketplace. We are agents of a Seller only to the extent of his use of Our Website as a platform for sale of his Products.
    • We welcome any comment or complaint about a Seller, which you make through Our Website. We may act upon a complaint in our discretion, for the benefit of the body of Discover Dolls members.
    • We are not responsible to you further than to take your money and pass it to the Seller.
    • We are not responsible for delivery of any Product you order or for the returns and repayment procedure should you decide to return a Product for any reason.
    • These terms and conditions regulate the business relationship between you and us. By buying Discover Dolls Membership Service or using Our Website free of charge, you agree to be bound by them.
    • We provide a market place for the supply of Products. We are in no way responsible for:
      • your locating and ordering a Product;
      • your choice of a Product;
      • any aspect of the provision of the Product;
      • refund payment for any Product;
      • any complaint about any Product.
    • In any dispute with a Seller, you should deal only with the Seller. We have neither legal obligation nor detailed information about the Product.
    • We may change this agreement in any way at any time. The version applicable to your contract is the version which was Posted on Our Website at the time that the contract was made.

3.            Your account and personal information

  • When you visit Our Website, you accept responsibility for any action done by any person using your name, account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner.
    • You agree that you have provided accurate, up to date, and complete information about yourself. We are not responsible for any error made as a result of such information being inaccurate.
    • You agree to notify us of any changes in your information immediately it occurs. If you do not do so, we may terminate your account.

4.            The buying procedure

  • Discover Dolls is not responsible for the fulfilment of your contract to buy Products.
    • Prices listed on Our Website by Sellers are inclusive of any applicable UK sales tax. If you are buying from outside the UK, you are responsible for paying the sales tax upon entry into your country or region.
    • Unless it is clear to the contrary, you may assume that every sale is made by the Seller in the course of his business.
    • Products may be offered for sale subject to any discount or promotion arranged between Discover Dolls and the Seller.
    • Subject to discounts and promotions, Products are offered for sale at a fixed price. VAT may be due and will be either included in the price or shown separately. If not shown, it will not be charged.
    • All Products will be subject to a delivery charge which will be shown at the pay point. The delivery charge will be fixed by the Seller for each Product offered for sale. It may be changed at the discretion of the Seller. Once you have bought an item, the delivery charge offered to you cannot be increased.
    • Neither we nor the Seller can be responsible for action by any governmental authority. We do not know and are not responsible for duties, taxes, delays or impounding of any item.
    • You are required to pay in the currency in which a Product is listed for sale on Our Website.
    • Every sale will be subject to the laws applicable but there shall not be implied any right which is neither a legal right nor set down in these terms and conditions.
    • For security purposes (yours and ours) we will not permit more than a maximum number of transactions with you in a given period of time.
    • To make future use of Our Website easier and faster for you, we will retain the personal and delivery information you give to us. We will not retain information relating to your payment or credit card. This financial information never comes into our control. The information is given into a page which is in reality a page of our payment service provider. For detailed about disclosure of personal information please see our privacy notice.

5.            Security of your [credit card]

We take care to make Our Website safe for you to use.

  • Card payments are not processed through pages controlled by us. We use one or more online payment service providers who will encrypt your card or bank account details in a secure environment.
    • If you have asked us to remember your credit card details in readiness for your next purchase or subscription, the payment provider will securely store your payment details on their systems. These details will be fully encrypted and only used to process your automatic monthly payments or other transactions which you have initiated.

6.            Cancellation and refunds: Product terms

This and the following paragraph are not contractually part of this agreement. This is a statement of your rights as a consumer under the Consumer Contract (Information Cancellation and Additional Charges) Regulations 2013 (“the Regulations”) and of the procedures with which all our Sellers have been asked to comply. We have no responsibility if they fail to do so. If you have any problem with the Product you have purchased from Our Website please refer to the Seller. Your contract is with them. They have the information and systems to be able to help you.

  • Products you buy here are delivered within 14 days from the day you place an order to purchase a Product, unless by prior written arrangement.
    • The following rules apply to cancellation of your order:
      • If you have ordered a Product, but not received it, you may cancel your order without giving a reason, at any time within 14 days of your order. You will have no obligation and your Seller will return your money.
      • If you have ordered a Product, and received it, you may cancel your order at any time within 14 days of the date you received it. You must tell your Seller that you wish to cancel. You must also send the Product back to him within that same 14 day period.
    • The Seller will return your money subject to the following conditions:
      • the Seller receives the Product in a condition in which he can re-sell it at full price.
      • you comply with the Seller’s procedure for returns and refunds. The Seller cannot return your money unless he knows who sent back the product.
    • The option to cancel your order is not available:
      • if you purchase sealed goods which relate to health or hygiene, and they become unsealed after delivery, or cannot be re-sold for some other reason;
      • if they are a hard medium for a product in soft copy, which comes to you sealed and is returned to them unsealed.
      • If the goods are somehow mixed with other goods so that they cannot identify or easily separate them.
    • You are responsible for the cost of returning the Product. We or your Seller have no obligation to refund your cost of re-packing and returning the Product.
    • In any of the above circumstances, the Seller will return your money within 14 days. We are not able to make the refund.

7.            Liability for subsequent defects

  • The following rules apply to the return of the Product you claim to be faulty or defective in any way:
    • the Product must be returned to the Seller as soon as any defect is discovered but not later than six months from receipt by you.
    • the Seller does not have to accept returns unless there was a defect in the Product at the time of purchase, or the Seller has agreed in correspondence that you may return it.
    • before you return the Product to the Seller, please carefully re-read the instructions and check that you have included every item originally included in the sale.
    • The Seller will return your money subject to the following conditions:
      • you comply with the Seller’s procedure for returns and refunds.
      • the Seller cannot return your money unless he knows who sent back the Product.
    • If the Seller agrees that the Product is faulty, the Seller will:
      • repair or replace the Product, or
      • refund the full cost you have paid including the cost of returning the Product.

8.            Products returned

These provisions apply if you buy from us other than being a consumer. The following rules apply to return the faulty Product:

  • The Seller does not accept returns unless there was a defect in the Product at the time of purchase, or the Seller has agreed in correspondence that you may return it.
    • Before you return a Product to the Seller, please carefully re-read the instructions and check that you have assembled it correctly and complied with any provisions relating to the power supply, plugs and sockets.
    • The Products must be returned to the Seller as soon as any defect is discovered but not later than 14 days.
    • So far as possible, a Product should be returned:
      • with both Product and all packaging as far as possible in their original condition;
      • securely wrapped;
      • including the Seller’s delivery slip;
      • at your risk and cost.
    • We advise you to follow the returns procedure set out on your Seller’s shop or otherwise in his terms and conditions, if any. If you do not do so, the Seller may be unable to identify you as the sender of the Products.
    • If the Seller agrees that the item is faulty, the Seller will:
      • refund the cost of return carriage;
      • repair or replace the Product as he chooses.

9.            How we handle your Content

  • Our privacy policy is strong and precise. It complies fully with the Data Protection Act 2018 which is at [link to privacy policy].
    • If you Post Content to any public area of Our Website it becomes available in the public domain. We have no control over who sees it or what anyone does with it.
    • Even if access to your text is behind a user registration it remains effectively in the public domain because someone has only to register and log in, to access it. You should therefore avoid Posting unnecessary confidential information.
    • You now irrevocably authorise us to publish feedback, comments and ratings about your activity through Our Website, even though it may be defamatory or critical.
    • Posting content of any sort does not change your ownership of the copyright in it. We have no claim over it and we will not protect your rights for you.
    • You understand that you are personally responsible for your breach of someone else’s intellectual property rights, defamation, or any law, which may occur as a result of any Content having been Posted by you;
    • You accept all risk and responsibility for determining whether any Content is in the public domain and not confidential.
    • Please notify us of any security breach or unauthorised use of your account.

10.       Restrictions on what you may Post to Our Website

We invite you to Post Content to Our Website in several ways and for different purposes. We have to regulate your use of Our Website to protect our business and our staff, to protect other users of Our Website and to comply with the law. These provisions apply to all users of Our Website.

We do not undertake to moderate or check every item Posted, but we do protect our business vigorously. If we believe Content Posted breaches the law, we shall co-operate fully with the law enforcement authorities in whatever ways we can.

You agree that you will not use or allow anyone else to use Our Website to Post Content or undertake any activity which is or may:

  1. be unlawful, or tend to incite another person to commit a crime;
    1. consist in commercial audio, video or music files;
    1. be obscene, offensive, threatening, violent, malicious or defamatory;
    1. be sexually explicit or pornographic;
    1. be likely to deceive any person or be used to impersonate any person, or to misrepresent your identity, age or affiliation with any person;
    1. use a Posting to solicit responses unconnected with the purpose of Our Website or the terms proposed by this agreement;
    1. request or collect passwords or other personal information from another user without his permission, nor Post any unnecessary personal information about yourself;
    1. be used to sell any goods or services or for any other commercial use not intended by us, for you or for any other person. Examples are: sending private messages with a commercial purpose, or collecting information with the intention of passing it to a third party for his commercial use;
    1. include anything other than words (i.e. you will not include any symbols or photographs) except for a photograph of yourself in your profile in such place as we designate;
    1. facilitate the provision of unauthorised copies of another person’s copyright work;
    1. link to any of the material specified in this paragraph;
    1. use distribution lists that include people who have not given specific permission to be included in such distribution process;
    1. send age-inappropriate communications or Content to anyone under the age of 18.

11.       Your Posting: restricted content

In connection with the restrictions set out below, we may refuse or edit or remove a Posting which does not comply with these terms.

In addition to the restrictions set out above, a Posting must not contain:

  1. hyperlinks, other than those specifically authorised by us;
    1. keywords or words repeated, which are irrelevant to the Content Posted.
    1. the name, logo or trademark of any organisation other than yours.
    1. inaccurate, false, or misleading information.

12.       Removal of offensive Content

  1. For the avoidance of doubt, this paragraph is addressed to any person who comes to Our Website for any purpose.
    1. We are under no obligation to monitor or record the activity of any user of Our Website for any purpose, nor do we assume any responsibility to monitor or police internet-related activities. However, we may do so without notice to you and without giving you a reason.
    1. If you are offended by any Content, the following procedure applies:
      1. your claim or complaint must be submitted to us in the form available on Our Website, or contain the same information as that requested in our form. It must be sent to us by post or email.
      1. we shall remove the offending Content as soon as we are reasonably able;
      1. after we receive notice of a claim or complaint, we shall investigate so far as we alone decide;
      1. we may re-instate the Content about which you have complained or we may not.
    1. In respect of any complaint made by you or any person on your behalf, whether using our form of complaint or not, you now irrevocably grant to us a licence to publish the complaint and all ensuing correspondence and communication, without limit.
    1. You now agree that if any complaint is made by you frivolously or vexatiously you will repay us the cost of our investigation including legal fees, if any.

13.       Security of Our Website

  1. If you violate Our Website we shall take legal action against you.
    1. You now agree that you will not, and will not allow any other person to:
      1. modify, copy, or cause damage or unintended effect to any portion of Our Website, or any software used within it.
      1. link to Our Website in any way that would cause the appearance or presentation of Our Website to be different from what would be seen by a user who accessed Our Website by typing the URL into a standard browser;
      1. download any part of Our Website, without our express written consent;
      1. collect or use any product listings, descriptions, or prices;
      1. collect or use any information obtained from or about Our Website or the Content except as intended by this agreement;
      1. aggregate, copy or duplicate in any manner any of the Content or information available from Our Website, other than as permitted by this agreement or as is reasonably necessary for your use of the Services;
      1. share with a third party any login credentials to Our Website;
    1. Despite the above terms, we now grant a licence to you to:
      1. create a hyperlink to Our Website for the purpose of promoting an interest common to both of us. You can do this without specific permission. This licence is conditional upon your not portraying us or any product or service in a false, misleading, derogatory, or otherwise offensive manner. You may not use any logo or other proprietary graphic or trademark of ours as part of the link without our express written consent.
      1. you may copy the text of any page for your personal use in connection with the purpose of Our Website or a Service we provide.

14.       Storage of data

  1. We may, from time to time, set a limit on the number of messages you may send, store, or receive through the Service. We may delete messages in excess of that limit. We shall give you notice of any change to your limit, except in an emergency.
    1. We assume no responsibility for the deletion or failure to store or deliver email or other messages.
    1. You accept that we cannot be liable to you for any such deletion or failure to deliver to you.
    1. We maintain reasonable procedures for general backup of data for our own purposes but we give no warranty that your data will be saved or backed up in any particular circumstances unless we have made specific contractual arrangements with you in writing.

15.       Termination

  1. We may terminate your membership at any time, for any reason, with immediate effect by sending you notice to that effect by post or email.
    1. If you terminate your membership, we shall not have any residual liability or obligation to you.
    1. Termination by either party shall have the following effects:
      1. your right to use the Discover Dolls Membership Service immediately ceases;
      1. we are under no obligation to forward any unread or unsent messages to you or any third party;
    1. At any time if we decide in our absolute discretion that you have failed to comply with any of the terms of this agreement, we reserve the right to terminate any and all parts of the Discover Dolls Membership Service.

16.       Your claims: defamation and intellectual property

It is not possible for Discover Dolls, nor within scope of our policy, to read and assess every piece of Content Posted by others on Our Website. Accordingly, we operate on the basis that we remove any offending material as soon as we are reasonably able, after we receive notice of a claim or complaint. This procedure is subject to:

  1. The claim or complaint being submitted to us in the form available on Our Website, or containing the same information as that requested in our form.
    1. The claim or form being submitted to us by post or through the web mail contact system on Our Website.
    1. Our follow-up investigation of your complaint.
    1. In respect of any complaint made by you or any person on your behalf, whether using our form of complaint or not, you now irrevocably grant us a licence to publish the complaint and all ensuing correspondence and communication, without limit.
    1. You now agree that if any complaint is made by you frivolously or vexatiously you will repay us the cost of our investigation including legal fees, if any.

17.       Copyright and other intellectual property rights

  1. All Content on Our Website, for example page text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of either us or our affiliates or suppliers of Products for sale. It is all protected by international copyright laws.
    1. You may not copy, or in any way exploit any of the Content, except as is expressly permitted in this agreement or with our written consent. For the sake of good order you should note that copyright exists in compilations and graphic images, shapes and styles, as well as in raw text.

18.       Indemnity

You agree to indemnify us against any claim or demand, including reasonable lawyers’ fees, made by any third party due to or arising out of:

  1. your use of the Discover Dolls Membership Service;
    1. the breach or violation of this agreement by you;
    1. the infringement by you, or by any other User of the Discover Dolls Membership Service using your computer, of any intellectual property or other right of any person or entity;
    1. your failure to comply with any law;
    1. a contractual claim arising from your use of our Membership Services and purchase of a Product.

19.       Disclaimers about the Discover Dolls Membership Service

  1. Your use of the Discover Dolls Membership Service is without any warranty or guarantee.
    1. Where we provide a Service without specific charge, then it is deemed to be provided free of charge, and not to be associated with any other service for which a charge is made. Accordingly, there is neither contractual nor other obligation upon us in respect of any such service.
    1. We or our Content suppliers may make improvements or changes to Our Website, the Content, or to any of the Products and services described on the website, at any time and without notice to you.
    1. You are advised that Content may include technical inaccuracies or typographical errors.
    1. Our Website contains links to other websites. We have neither power nor control over any such website. You acknowledge and agree that we shall not be liable in any way for the content of any such linked website, nor for any loss or damage arising from your use of any such website.
    1. We are not liable in any circumstances for special, indirect or consequential damages or any damages whatsoever resulting from loss of use, loss of data or loss of revenues or profits, whether in an action of contract, negligence or otherwise, arising out of or in connection with your use of Our Website.
    1. The Discover Dolls Website and Discover Dolls Membership Services are provided “as is”. We make no representation or warranty of any kind, express or implied, including, without limitation, any warranty that either of them will be:
      1. of satisfactory quality;
      1. fit for a particular purpose;
      1. available or accessible, without interruption, or without error;

20.       Disclaimers about the Products

  • All of the Content on Our Website relating to any Product has been provided by a Seller. We do not accept responsibility for the accuracy of any claim or advertisement.
    • We make no representation, warranty or other provision with regard to the Products and you acknowledge that you do not rely on any made by us, but solely on your contract with a Seller.
    • So far as concerns Products you buy through Our Website, we are not liable for:
      • any Product complying with the requirement of any law or being available;
      • the Seller performing his contract;
    • We give no warranty, representation or undertaking whatever as to the continuing business of a Seller or that any Product sold by a Seller will work or be useful or will be suitable for you;
    • We and the Seller can take any action that may reasonably be required from time to time, to protect his interests and ours in connection with a beach or possible breach of the Regulations.
    • You now expressly release Discover Dolls from any and all claims and liability known and unknown, arising in any way from a dispute between you and a Seller.

21.       Dispute resolution

The following terms apply in the event of a dispute between the parties:

  • If you are not happy with our services or have any complaint then you must tell us by email message to cathy@discoverdolls.co.uk
    • If a dispute is not settled as set out above, we hope you will agree to attempt to resolve it by engaging in good faith with us in a process of mediation or arbitration.

22.       Miscellaneous matters

  • You undertake to provide us your current land address, e-mail address and telephone number; if you subscribe to our Membership Service, as often as they are changed together with all information that we may require to enable us to fulfil our obligations under this contract.
    • So far as any time, date or period is mentioned in this agreement, time shall be of the essence.
    • If any term or provision of this agreement is at any time held by any jurisdiction to be void, invalid or unenforceable, then it shall be treated as changed or reduced, only to the extent minimally necessary to bring it within the laws of that jurisdiction and to prevent it from being void and it shall be binding in that changed or reduced form. Subject to that, each provision shall be interpreted as severable and shall not in any way affect any other of these terms.
    • If you are in breach of any term of this agreement, we may:
      • terminate your account and refuse access to Our Website;
      • remove or edit Content, or cancel any order at our discretion;
      • issue a claim in any court.
    • Any obligation in this agreement intended to continue to have effect after termination or completion shall so continue.
    • No failure or delay by any party to exercise any right, power or remedy will operate as a waiver of it nor indicate any intention to reduce that or any other right in the future.
    • When you visit Our Website or send messages to us by email, you are communicating with us electronically. We communicate with you by e-mail or by posting notices on Our Website. You agree that all our electronic communications satisfy any legal requirement that such communications be in writing.
    • Any communication to be served on either of us by the other shall be delivered by hand or sent by first class post or recorded delivery.
      It shall be deemed to have been if delivered by hand: on the if sent by post to the correct address:
if delivered by hand: on the day of delivery;
if sent by post to the correct address: within 72 hours of posting;

  • This agreement does not give any right to any third party under the Contracts (Rights of Third Parties) Act 1999 or otherwise, except that any provision in this agreement which excludes or restricts the liability of our directors, officers, employees, subcontractors, agents and affiliated companies, may be enforced under that Act.
    • We shall not be liable for any failure or delay in our performance of this agreement which is caused by circumstances beyond our reasonable control.
    • In the event of any conflict between any term of this agreement and the provisions of the articles of a limited company or any comparable document intended to regulate any other corporate or collective body, then the terms of this agreement shall prevail.

The validity, construction and performance of this agreement shall be governed by the laws of England and Wales and you agree that any dispute arising from it shall be litigated only in that country.